Practical guidance for small teams

GxP relevance: which IT systems need validation?

The new software has been ordered. Someone now has to decide whether it needs validation. A product name cannot answer that question. You need a clear connection between its actual use, the process it supports and the possible consequences of an error. This approach helps you prepare a documented initial decision.

The short answer

In the EU GMP context covered here, applications used as part of GMP-regulated activities are validated; IT infrastructure is qualified. The specific use matters, not the product name. Examine the process, data, quality decisions, interfaces and failure impacts. A documented risk assessment determines the extent of validation and data-integrity controls. Record the classification, rationale and responsibilities. This initial assessment does not replace validation itself.

Establish the applicable scope first

GxP covers several frameworks. An assessment for pharmaceutical manufacturing cannot simply be transferred to clinical trials, distribution or medical devices. This article addresses computerised systems in the EU GMP context for human medicinal products. Before assessing a system, identify the activity, site and requirements that actually apply.

Annex 11 covers computerised systems used as part of GMP-regulated activities. It distinguishes validation of the application from qualification of the IT infrastructure. Risk management considers patient safety, data integrity and product quality.

The practical starting question is therefore: what does this system do in our process? Buying standard software does not answer it, and neither do labels such as cloud, office software or ERP. A system outside the GMP scope considered here may still fall under other requirements. A negative GMP classification is not a general exemption from obligations.

The same software can have different uses

Describe the intended use in one sentence covering the activity, users and output. Add which uses are explicitly excluded. This keeps the assessment understandable when someone else takes responsibility for the system.

Illustrative examples of different use contexts
SoftwareUse AUse B
SpreadsheetPlanning an internal team lunchA calculation used in a GMP-relevant quality decision
Document platformStoring general presentationsDistributing current manufacturing instructions
Ticketing systemHandling general office requestsManaging deviations with quality assessment and approval

These examples are not completed classifications. The actual workflow and its controls remain decisive. For mixed use, ask whether areas are separated, information is processed further or an informal export later becomes a decision input. Calling something “just a supporting tool” does not explain these dependencies.

A ten-field assessment worksheet

This structure is a practical working aid, not a prescribed regulatory form. Complete it with the process owner and relevant specialists. Link existing documents rather than repeatedly copying the same information.

Worksheet for the initial system assessment
FieldWhat to record
System and useName, version or service, site, users and intended use.
ProcessSupported activity, process boundary and applicable regulatory scope.
DataData created, changed, transferred or retained.
DecisionsWho uses the outputs and which quality decisions depend on them.
InterfacesSource and target systems, manual transfers and responsible parties.
Failure impactConsequences of incorrect, missing, delayed or altered information.
OwnersProcess and system responsibilities, with IT and quality involvement.
RationaleClassification supported by facts, assumptions, boundaries and existing controls.
Review and approvalReviewers and approvers under your quality system.
Follow-upMissing information, required actions and triggers for reassessment.

Follow the data through to the decision

Start with a representative record rather than a long feature list. Follow it from entry to use. Who enters it? Which calculation changes it? Where is it checked? Who makes a decision using the result? Include exports, emails and manual intermediate steps.

Then consider three different failures: the result is wrong, the result is unavailable or it is changed without detection. For each, record the affected process and the existing control that would actually detect the error. A control supports your rationale only when its operation and effectiveness can be explained.

Record unresolved dependencies openly and assign someone to clarify them. An unknown interface does not become uncritical because nobody could explain it in the first discussion. If you rely on a manual check, identify who performs it and where its completion is recorded.

Keep classification separate from validation

Initial classification identifies the use being assessed and why it may be relevant. It does not demonstrate that the application is suitable for that use. For systems within Annex 11 scope, justified risk assessment determines the extent of validation and data-integrity controls; it does not replace validation.

A relevant classification therefore creates a further assignment. Clarify requirements, available supplier evidence, necessary checks, unresolved deviations and operational responsibilities. Annex 11 addresses an up-to-date system inventory, traceable user requirements and, for critical systems, descriptions covering data flows and interfaces. The evidence needed must be established for the particular context.

A supplier certificate or completed standard training does not automatically answer questions about your configuration, interfaces and use. Reuse available documentation deliberately and record the remaining gaps. An assessment should make the next validation activities clearer, rather than suggest they have already happened.

Make a decision that remains understandable

A useful decision contains more than a yes or no checkbox. It states the assessed use, supporting facts, conclusion and next action. Unresolved information needs an owner. An assessment still in progress must not look like an approved conclusion.

Agree who reviews the rationale and who approves it under the quality system. IT understands the technical environment, the process owner understands the workflow, and quality contributes the applicable requirements. A generic product classification should not replace any of these perspectives.

Reconsider the classification when intended use, important data flows or the decision-making function changes. Connect this with change control and the planned periodic evaluation. The BASG inspection guidance illustrates the attention given to inventories, changes and maintaining the validated state. Keep the assessment accessible alongside the records it references.

Begin with a clearly bounded work package

You do not need a collection of unchecked templates to get started. Assemble an initial system list, the affected processes and a contact for each system. Select the cases where decisions, evidence or responsibilities remain unclear.

A bounded work package can cover documenting intended use, facilitating the assessment and identifying follow-up activities. Daniel Herrmann Consulting supports that structure and subsequent specialist implementation. Decisions and approvals remain within your agreed responsibility model. Relevant starting points are system validation, CSV consulting and getting evidence under control.

Sources

  1. European Commission: EU GMP Annex 11, Computerised Systems, Principle and sections 1, 2, 4, 10–11
  2. BASG: Inspektionen Computergestützter Systeme (CGS)
  3. European Commission: EudraLex Volume 4, current guidance index

Frequently asked questions

Is every application in a pharmaceutical company GxP-relevant?

The industry alone does not determine classification. Assess the actual use and applicable framework. A general administrative tool and an application supporting GMP-relevant quality decisions can have different requirements.

Can standard software require validation?

Yes. Standard software can support GMP-regulated activities. Assess its actual use, configuration, data and interfaces. Buying a widely used product does not replace that assessment.

Is a risk assessment sufficient validation evidence?

No. Within Annex 11 scope, risk assessment justifies the extent of validation and data-integrity controls. It does not establish that the application has already been shown to meet its intended requirements.

Who should approve the classification?

Your quality system and defined responsibilities determine that. Involve process owners, system owners, IT and quality as appropriate. Record the technical review and approval by the responsible person.

When should the classification be revisited?

Assess the impact of changes to use, functionality, data flows or decision inputs, and follow your planned periodic evaluation. A classification for an earlier purpose does not automatically cover a new use.

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